Consumer Protection Act

The Ernakulam District Consumer Disputes Redressal Commission has directed Kalyan Silks’ Vastalaya to compensate Rs 75,040 for refusing to replace silk saris with defects, marking a pivotal moment for consumer rights

At a time when the rise of consumerism is oftentimes leading consumers to be shortchanged by companies, the role of consumer courts has increased manifold. Editor-in-Chief of APN channel RAJSHRI RAI spoke to Dr JUSTICE SANGITA DHINGRA SEHGAL, president, Delhi State Consumer Disputes Redressal Commission, on a range of issues related to consumer rights. The interview featured in the ILRF Symposium series hosted under the aegis of India Legal

The Delhi State Consumer...

The Delhi High Court was...

By Shivanand Pandit T...

In a judicial act that fulfilled legitimate constitutional expectations of justice, KSCDRC dismissed an appeal filed by M/s Pepsi­Co India Holdings Pvt. Ltd, which challenged an order by the ADCDRF order to stop printing different MPRs for the same quantity and quality of products.

Delhi High Court division bench was dealing with a plea filed by a practising lawyer pointing out backlog of vacancies in the Consumer Forums; inadequacy of staff; lack of infrastructure including supply of drinking water and toilet facilities. 

Supreme Court while dismissing a plea filed by a woman claiming she had lost her husband due to post operative medical negligence and follow up care said that "Doctors are expected to take reasonable care, but no professional can assure that the patient will come home after overcoming the crisis.

The March 16, 2022 order of DCDRC directed the East Central Railway to pay Inder Nath Jha Rs 50,000 for negligence & deficiency & Rs 25,000 for physical discomfort, mental agony, trauma, harassment & humiliation, & Rs 25,000 for litigation cost along with interest @6% pa from case filing date.

The Supreme Court has re...