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Home buyers’ complaints with NCDRC: Supreme Court expresses displeasure over delay in disposal of cases

Justice D.Y. Chandrachud said the purpose of the Consumer Protection Act would be defeated if the NCDRC continues to delay the hearing of the cases.

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The Supreme Court on Friday expressed displeasure over the delay in disposal of cases by the National Consumer Disputes Redressal Commission (NCDRC) relating to complaints of home buyers.

Justice D.Y. Chandrachud said the purpose of the Consumer Protection Act would be defeated if the NCDRC continues to delay the hearing of the cases. Moreover, the orders given by the Supreme Court have been violated which ought to be been followed at the first place, he added.

Justice Chandrachud directed the NCDRC chairperson to hear the matter within three months and give a decision and asked to file a compliance report in the registry.

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The fact of the matter is, earlier in February 2021, a case was put up for hearing by the NCDRC whose next date of hearing was fixed for August 2021. In between, the petitioner urged the NCDRC chairman to hear the matter early and settle it. In spite of that, the NCDRC fixed the matter for July 2022. After this, the petitioner moved to the Supreme Court.

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